Shipment

We are always striving to offer you the lowest possible shipping costs and at the same time a safe and good shipping. For cash on delivery shipments, a fee of 6.50 EUR will be charged. An additional transmission fee of 2.50 EUR will be charged. The delivery person collects this fee on site in addition to the invoice amount. If you have any questions regarding this, please ask by phone or email about the costs!

Our shipping costs consist of postage, packaging, packaging materials, VAT, and employee costs. Please understand that we sometimes ship very sensitive goods that need to be well packaged, which is also in the interest of the customer. However, this means additional effort for us in terms of packaging materials. At the same time, we still try to be as cost-effective as possible with our shipping costs in order to provide you with the best possible service.
Delivery time:
For all payment methods (except prepayment), orders with corresponding availability are processed and shipped immediately.
We are always striving to offer the fastest possible shipping process. With payment in advance, your order will be processed immediately upon receipt of payment.

The estimated shipping time with DHL is 2-4 days within Germany, 5-7 days within the European Union, and 7-14 days outside the European Union.

If a product is unexpectedly not available, the seller will inform the buyer immediately by email.
Shipping tracking:
Once your order has been shipped, you will receive an email with the "shipment ID" for shipment tracking. With this number, you have the opportunity to track your delivery on the way to you. This way you always know where your ordered items are at the moment.
Note:
- All offers are non-binding and do not obligate us to accept orders.
- All prices are in EUR (euros).
- All of our prices include the currently valid statutory value-added tax.


Unless otherwise agreed, delivery will be made from stock to the delivery address specified by the buyer. All specified delivery dates are non-binding and exclude all claims for damages in case of delay.
Shipping cost tableDomestic (DE)Europe*Rest of the world
Prepayment / Bank transfer up to 31.5kgEUR 6.95 -EUR 19.95-on request
Paypal up to 31.5kgEUR 6.95 ---
Cash on delivery + EUR 6.50 up to 31.5kgEUR 6.95 ---
Invoice up to 31.5kgEUR 6.95 --

-

from 31.5 kgEUR 19.95 -EUR 49,-on request
* Shipping to the following countries: Belgium, Denmark (excluding Greenland, Faroe Islands), Estonia, Finland (excluding Aland Islands), France (excluding overseas territories), United Kingdom of Great Britain and Northern Ireland (excluding overseas territories), Ireland, Italy (excluding Livigno, Vatican City, San Marino), Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands (excluding overseas territories), Austria, Poland, Portugal (excluding Azores, Madeira), Sweden, Switzerland, Slovakia, Slovenia, Spain (excluding Ceuta, El Hierro, Fuerteventura, Gran Canaria, La Gomera, Lanzarote, La Palma, Melilla, Tenerife), Czech Republic, Hungary
Value-added tax-free purchase from EU countries For a value-added tax-free purchase from EU countries, we need the following information from you: Your value-added tax identification number Confirmation from the foreign tax authorities regarding the allocation of your value-added tax identification number Proof of your business license Foreign commercial register extract Your information will then be verified by us with the responsible Federal Office of Finance. Please note that additional customs costs may apply for deliveries to foreign countries. For customers outside the EU: Please note that significant customs duties may apply for shipping. You can print or save this document by using the standard functionality of your internet service program (browser: usually "File" -> "Save As"). You can also download this document in PDF form by clicking here. To read it, you will need the free Adobe Reader program (available at www.adobe.de).
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