Cancellation policy & Cancellation form
A. Cancellation policy
Introduction
Consumers have a right of cancellation in accordance with the following provisions, where a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity:
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of cancellation, you must inform us (noteboox.de, Viktor Heinzmann, Alfred-Nobel-Straße 9, 86156 Augsburg, Tel.: 01522 8268255, E-mail: service@noteboox.de) of your decision to cancel this contract by means of a clear statement (e.g. a letter or e-mail sent by post). You may use the attached model cancellation form, but this is not mandatory.
You may also fill in and submit the model cancellation form or another clear statement electronically on our website https://noteboox.de
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will refund all payments received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the day on which we receive notice of your cancellation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods. The direct costs of returning goods that cannot normally be returned by post due to their nature (freight goods) are estimated at a maximum of approximately 120 euros for each such goods.
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exclusions or premature expiration of the right of withdrawal
The right of withdrawal expires prematurely in the case of contracts for the supply of sealed goods which, for reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery.
The right of withdrawal expires prematurely in the case of contracts for the supply of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, are not residents of a member state of the European Union and whose sole domicile and delivery address are outside the European Union at the time of conclusion of the contract.
Linked/financed transactions
If you finance this contract through a loan and later revoke it, you will also no longer be bound by the loan agreement, provided that both contracts constitute an economic unit. This is particularly assumed if we are also your lender or if your lender uses our cooperation to finance it. If the loan has already been paid to us at the time of the revocation or return of the goods, your lender shall enter into our rights and obligations from the financed contract with regard to you with regard to the legal consequences of revocation or return. This shall not apply if this contract concerns the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you wish to avoid being contractually bound as far as possible, make use of your right of revocation and also revoke the loan agreement if you are entitled to a right of revocation for it as well.
General Information
1) Please avoid damaging and contaminating the goods. Please return the goods in their original packaging with all accessories and packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please provide suitable packaging to ensure sufficient protection against transport damage.
2) Please do not return the goods to us without postage paid.
3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal Form
If you want to cancel the contract, please fill out this form and send it back.
To
noteboox.de
Inh.: Viktor Heinzmann
Alfred-Nobel-Straße 9
86156 Augsburg
Germany
Email: service@noteboox.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only if this form is notified on paper)
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Date
(*) Delete as appropriate
